An interactive workshop designed to provide new and aspiring managers with the confidence and key skills required to step in to a leadership role with confidence as well as the option to gain a management qualification at Level 3.
A journey of discovery exploring critical topics providing the leaders of tomorrow with the skills required to effectively lead their teams into the future transforming performance.
The programme is based on the role profile for a First Line Manager in the National Occupational Standards for Management and Leadership.
The workshop is interactive based on tutor led best practice input, discussion, group activities offering a unique opportunity to share experiences and personal case studies in a safe environment. We incorporate a variety of learning methods which include diagnostics, videos, interactive exercises and reflection time.
We have found that many first time managers find the transition from team member to team manager challenging, balancing time, task, team needs as well as individual development and performance management. The workshop will provide the tools, methods and structure to explore how this can be achieved successfully using proven techniques based on the experience of theorists and practical work based examples.
What will I develop?
By the end of the workshop you will have developed an understanding of:
the importance of creating a plan for the first few months with the new team – setting expectations, building confidence and trust
the importance of creating the balance between leadership and management – transactional v transformational activities for operational effectiveness
the importance of team spirit and unity through values and behaviours
verbal and non-verbal communication skills to inspire and motivate individuals and team to achieve standards and objectives
the links between operational strategy, team objectives and individual tasks aligned to SMART to achieve corporate visions
the tools and techniques to achieve personal and team effectiveness, prioritisation and workload balance
the concept of adaptive leadership based on various theorists and approaches to manage even the most challenging situations
the key principle associated with active performance management, setting objectives, monitoring progress, reviewing achievements, providing feedback setting and agreeing on performance improvement plans
the difference between allocating and delegating, providing development opportunities for team members – succession planning and team retention
the key principles of coaching encouraging individual development using the GROW model
What will it cover?
Transactional v Transformational approaches to Leadership and Management.
Identification of personal values driving a culture of ownership, ethical leadership and personal responsibility.
How to speak with purpose inspiring others - listening with intent and hearing potential in others translating this into action.
How to construct an ongoing personal development plan to drive performance.
Translating the company vision into a shared purpose and direction for the team.
How to assess and manage the current competencies of your team members ensuring you are providing stretching development opportunities.
How to conduct one to one review sessions, positive and corrective feedback and how to conduct a performance coaching session.
This course is suitable for
any new or aspiring team leader/ first line management position if you are new to a management position or part of a succession programme, which means you will be in a position in the near future.
The workshop is also ideal if you are responsible for managing projects within your organisation.
Locations we deliver to:
Marble Arch - Edgware Road
86 Edgware Rd
Hawk Training - Twickenham
70 London Road
Why not bring the training in-house?
We offer in-house training to cohorts. Contact us to find out more!
Get in Touch
Get an answer from our expert Course and Careers Advisors by contacting us.