The skill of effective interviewing is critical to all established and new leaders within Organisations.
We associate interviewing skills with the process of recruitment which might be its most common use however we can also use the same skills in counseling, performance appraisals, discipline and grievance procedures as examples.
It is the skill of being able to structure a meeting to gain information enabling you to make an informed decision based on an assessment.
The workshop will focus on the structure and key behavioural skills required to conduct effective and valuable interviews.
What will I develop?
The workshop will help you to develop:
The skills to prepare for the interview
The skills to plan the interview process end to end
The skills to plan your recording and scoring system
The skills to ask a selection of questions to establish behaviours and skills
The skills to actively listen
The skill to be comfortable with silence
The skills to create an appropriate environment
The skills to observe and take note of Non Verbal communication signals
An understanding of how to close an interview
An understanding of the pitfalls
What will it cover?
The workshop will explore the interview stage of the recruitment process. The skills, which can be, used in similar situations within the business such as performance management and discipline and grievance meetings.
The workshop will explore the fundamental principles of effective interviewing and the costs of being ineffective to the business and overall morale within a team.
The workshop will explore the importance of preparing for the interview
Data Protection and Equality Legislation
Effective Questioning skills – when and how to use them
Listening for potential
Applying the 80/20 rule – Silence is golden when used effectively giving interviewees an opportunity to reflect and respond
Observing and taking note of non-verbal clues
Closing the interview
Exploring the pitfalls
Avoiding gut instincts
Talking too much
Ineffective time management
Is it right for me?
If you are now or might be involved in interviews the workshop will provide you with the basic principles associated with best practice. Giving you the confidence to engage with the other person and fully appreciate their skills and knowledge.
Locations we deliver to:
Marble Arch - Edgware Road
86 Edgware Rd
Hawk Training - Twickenham
70 London Road
Why not bring the training in-house?
We offer in-house training to cohorts. Contact us to find out more!
Get in Touch
Get an answer from our expert Course and Careers Advisors by contacting us.