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    Hawk Training | Safeguarding Policy

    1.0  Purpose

    Hawk Training as part of its duty of care has appointed a Safeguarding Team with a Senior Designated Safeguarding Lead (SDSL) and Designated Safeguarding Leads (DSL) to support the process of safeguarding children, young people and adults at risk. The safeguarding team includes members of the senior management team.


    The Hawk Training Safeguarding Team includes:

    Vanessa Jones –T: 020 8891 0992 - Safeguarding@hawktraining.com

    Senior Designated Safeguarding Leads (SDSL)


    Designated Safeguarding Leads (DSL)

    Stephanie Taylor - M:  0755774 5193 - Safeguarding@hawktraining.com

    Clare Craig – M: 07557 745091 - Safeguarding@hawktraining.com


    Mental Health First Aiders

    Stephanie Taylor (Advanced) – Safeguarding@hawktrainng.com

    Clare Craig (Advanced) – Safeguarding@hawktraining.com


    The following are also Mental Health First Aiders who carry out triage only activities and are supervised by Stephanie Taylor:


    Ann Mintern – Early Years Tutor

    Anne-Catherine Jack – Business Services Tutor

    Hannah Coffey – Business Services Tutor

    Rebecca Buckley – Functional Skills Tutor

    Alick Manchanayake – IT Department


    In an emergency

    If you think a child is in immediate danger you should call 999

    https://www.npcc.police.uk/documents/Children and Young people/When to call the police guidance for schools and colleges


    Key External Agencies

    Kingston & Richmond Safeguarding Children's Partnership (KRSCP)

    Business Support Officer Phone: 07834 386459 - if you call this phone and do not get through to a person please leave a voicemail with you telephone number and name.

    Richmond Single Point of Access (SPA) on 020 8547 5008 (outside of office hours, please ring 020 8770 5000)


    lscb-support@kingrichlscb.org.uk – changed to Local Safeguarding Children Partnership


    Top six boroughs we are engaged with:

    Bromley - Children’s services (Mon-Fri, 8:30am-5pm): 020 8461 7373 / 7379 / 7026 Out of hours/weekends/public holidays: 0300 303 8671

    Email the Multi-Agency Safeguarding Hub (MASH): mash@bromley.gov.uk

    Croydon - Single Point of Contact (SPOC) on 0208 255 2888 – Monday to Friday, 9am to 5pm.

    Camden - 020 7974 3317 (out of hours: 020 7974 4444).

    Lambeth - 020 7926 5555 helpandprotection@lambeth.gov.uk

    Southwark - Multi-Agency Safeguarding Hub (MASH) to make a referral on 020 7525 1921. For an out of hours social worker, phone 020 7525 5000.

    Westminster - Westminster Access Team – Tel: 020 7641 4000
    (Out of hours – 020 7641 6000)


    Police Child Abuse Investigation Team (CAIT)

    020 8247 6331


    NSPCC 0808 800 5000 (Monday to Friday 10am – 6pm and 12pm – 4pm at the weekend)


    As we are a national provider, we recognised that each area may have a different threshold of support. We will refer to the Local Threshold Guidance where necessary.

    ‘Prevent’ Contacts DFE


    Jennie Fisher – Regional London Prevent Co-ordinator -Jennie.fisher@education.gov.uk

    -M 07880 469 588     



    2.0  Policy statement                                                                                                

    Hawk Training believes that it is always unacceptable for a child, young person or adult to experience abuse of any kind and recognises its responsibility to safeguard and promote the welfare of children, young people and adults at risk, by a commitment to practice which protects them.

    We recognise that:

    • The welfare of the child, young person or adult at risk is paramount
    • All children or adults at risk, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have a right to equal protection from all types of harm or abuse
    • Working in partnership with children, young people, and adults at risk, their carers and other agencies is essential in promoting the young peoples and adult at risk’s welfare.

    The purpose of this policy is:

    • To provide protection for the children, young people or adults at risk who receive Hawk Training services, including the children of adult members or users
    • To provide staff with guidance on procedures they should adopt if they suspect a child, young person or adult at risk may be experiencing, or be at risk, of harm or radicalisation.

    This policy applies to all staff, including senior managers and any staff working on behalf of Hawk Training.


    • We apply the following 6 principles of safeguarding – empowerment (Learners being supported and encouraged to make their own decisions and informed consent), prevention (better to take action before harm occurs), proportionality (least intrusive response appropriate to the risk presented, protection, partnership and accountability.


    We will seek to safeguard children, young people and adults at risk by:

    • Valuing them, listening to and respecting them
    • Adopting child/adult protection guidelines through procedures and a code of conduct for staff and learners
    • Recruiting staff and learners safely, ensuring all necessary checks are made
    • Sharing information about child/adult protection and good practice with children, parents/carers, staff and learners
    • Sharing information about concerns with agencies who need to know, and involving parents/carers and young people/adults at risk appropriately
    • Providing effective management for staff through supervision, support and training. Safeguarding and Prevent training will be included in the mandatory induction for staff and will be updated every 3 years.
    • Learner development - Following the enrolment onto any of our qualifications, All Learners must complete mandatory modules on Safeguarding, Equality, Online Safety and Prevent and British Values. This will be the start of the on-going natural embedding into their curriculum.

    What is Child Protection?

    Safeguarding is what we do as a society to protect individuals (in particular, children and vulnerable adults) from harm such as abuse, neglect, and sexual exploitation. Safeguarding ensures children grow up with the best life chances and that all individuals are given safe and effective care.

    Child protection is very similar—however, child protection is what we do as a society to protect children who have already experienced abuse, neglect, sexual exploitation, or have otherwise been harmed.

    In short terms, safeguarding is what we do to prevent harm, while child protection is the way in which we respond to harm.

    Recognise – Respond – Record - Report

    We are committed to reviewing this policy and good practice annually.


    3.0  Scope of this policy


    This policy should be read in conjunction with part 1 of 'Keeping Children Safe in Education September 2022, Contextual Safeguarding (May 2020 update), The Prevent Duty (Departmental advice for schools and childcare providers 2015) and Work based Learners and the Prevent statutory duty – Guidance for providers (May 2021)


    Hawk Training recognises that it has a moral and statutory duty under s175 Education Act 2002 and the Children Act 1989 and Section 26 of the Counter-Terrorism and Security Act 2015 to safeguard and promote the welfare of its learners. These documents offer guidance and outlines procedures that must be followed in all cases of suspected abuse and situations of serious risk.

    It applies to all learners under the age of 18 or those over 18 who are considered to be ‘adults at risk’.

    A ‘child’ is anyone under the age of 18 years and up to their 18th


    The term ‘vulnerable adult’ has been used to replace ‘adult at risk’. This is because the term ‘adult at risk’ may wrongly imply that some of the fault for the abuse lies with the adult abused.


    An adult aged 18 years or over ‘who is or may be in need of community care services by reason of mental or other disability, age or illness; and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation’ (DH, 2000). This definition is taken from the current Department of Health guidance to local partnerships. Other definitions exist in partner organisations.


    An adult at risk may therefore be a person who:

    • is elderly and frail due to ill health, physical disability or cognitive impairment
    • has a learning disability
    • has a physical disability and/or a sensory impairment?
    • has mental health needs including dementia or a personality disorder
    • has a long-term illness/condition?
    • misuses substances or alcohol
    • is a carer such as a family member/friend who provides personal assistance and care to adults   and is subject to abuse
    • is unable to demonstrate the capacity to make a decision and is in need of care
    • and support.

    (This list is not exhaustive.)

    Taken from Social Care Institute for Excellence (SCIE) Report 39: Protecting adults at risk: London multi-agency policy and procedures to safeguard adults from abuse.

    Hawk Training staff may encounter child/adult protection concerns, such concerns could emerge from an assessment visit, from a member of the public or by a parental complaint.

    The concern might relate to:

    • What is or may be happening (or happened in the past) to a child/adult in an organisation we inspect (for instance a nursery or school)
    • The concern may be brought to our attention by the child/adult themselves through what is said or a change in behaviour, alleged by others or through direct learner visits and observation.
    • The concern may be about a current situation or past events and may be about allegations of disclosures of physical abuse, sexual abuse, emotional abuse or neglect, or a combination of one of more of these abuses. Where an adult at risk is concerned it could also involve discriminatory or financial abuse.

    4.0  What is abuse?

    Abuse and neglect are forms of maltreatment of a child. Somebody may abuse or neglect a child by inflicting harm, or by failing to act to prevent harm. Children and young people may be abused in a family or in an institutional or community setting, by those known to them or, more rarely, by a stranger for example, via the internet. They may be abused by an adult or adults, or another child or children.


    Categories of abuse

    Physical abuse

    • A form of abuse which may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.

    Emotional abuse

    • The persistent emotional maltreatment of a child, such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve conveying to children that they are worthless or unloved, inadequate or valued only for meeting the needs of another person. It may include not giving a child opportunities to express their views, deliberately silencing them or ‘making fun’ of what they say or how they communicate.
    • It may feature age or developmentally inappropriate expectations being imposed on children. These may include interactions that are beyond the child’s developmental capability, as well as overprotection and limitation of exploration and learning, or preventing the child participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including cyber bullying), causing children frequently to feel frightened or in danger, or the exploitation or corruption of children. Some level of emotional abuse is involved in all types of maltreatment of a child, although it may occur alone.

    Sexual abuse

    • Involves forcing or enticing a child or young person to take part in sexual activities, not necessarily involving a high level of violence, whether the child is aware of what is happening. The activities may involve physical contact, including assault by penetration (for example, rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing and touching outside of clothing.
    • They may also include non-contact activities, such as involving children in looking at, or in the production of, sexual images, watching sexual activities, encouraging children to behave in sexually inappropriate ways, or grooming a child in preparation for abuse. Sexual abuse can take place online and technology can be used to facilitate offline abuse.
    • Sexual abuse is not solely perpetrated by adult males. Women can also commit acts of sexual abuse, as can other children (this known as peer-on-peer abuse)


    • The persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. Neglect may occur during pregnancy as a result of maternal substance misuse. Once a child is born, neglect may involve a parent or carer failing to: provide adequate food, clothing and shelter (including exclusion from home or abandonment; protect a child from physical and emotional harm or danger; ensure adequate supervision (including the use of inadequate care-takers; or ensure access to appropriate medical care or treatment.


    It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.


    (Definitions taken from Working Together to Safeguard Children 2018)


    Other forms of abuse associated with adults at risk include:

    Financial Abuse

    • Including theft, fraud, exploitation, the misuse of possessions or benefits and pressure applied in relation to financial transactions

    Discriminatory Abuse

    • That is based on a person’s disability including harassment.

    Institutional abuse

    • This can sometimes happen in residential homes, nursing homes or hospitals when people are mistreated because of poor or inadequate care, neglect and poor practice that affects the whole of that service.


    'Keeping Children Safe in Education (KCSIE 2022) recognise other safeguarding issues which may give cause for concern:


    • Child Sexual Exploitation (CSE) Child sexual exploitation is a form of sexual abuse where children are sexually exploited for money, power or status. It can involve violent, humiliating and degrading sexual assaults. In some cases, young people are persuaded or forced into exchanging sexual activity for money, drugs, gifts, affection or status. Consent cannot be given, even where a child may believe they are voluntarily engaging in sexual activity with the person who is exploiting them. Child sexual exploitation does not always involve physical contact and can happen online. A significant number of children who are victims of sexual exploitation go missing from home, care and education at some point.

    Some of the following signs may be indicators of sexual exploitation:

    • Children who appear with unexplained gifts or new possessions
    • Children who associate with other young people involved in exploitation
    • Children who have older boyfriends or girlfriends
    • Children who suffer from sexually transmitted infections or become pregnant
    • Children who suffer from changes in emotional well-being
    • Children who misuse drugs and alcohol
    • Children who go missing for periods of time or regularly come home late
    • Children who regularly miss school or education or don’t take part in education


    Child on child sexual violence and sexual harassment

    As part of the statutory guidance ‘Keeping Children Safe in Education (September 2022) is about how we identify, report and record sexual violence and sexual harassment.


    Sexual violence and sexual harassment can occur between two children of any age and sex, from primary through to secondary stage and into further education.


    As a Provider, Hawk Training recognises that we need to be vigilant to the behaviours that have the potential to affect young people once they start their apprenticeship.


    We are aware that sexual harassment or violence can occur through a group of children sexually assaulting or sexually harassing a single child or group of children. Sexual violence and sexual harassment exist on a continuum and may overlap; they can occur online and face to face (both physically and verbally) and are never acceptable.

    All staff working with children and young people, including vulnerable adults, are advised to maintain an attitude of ‘it could happen here’.


    Addressing inappropriate behaviour (even if it appears to be relatively innocuous) can be an important intervention that helps prevent problematic, abusive and/or violent behaviour in the future.

    Children who are victims of sexual violence and sexual harassment wherever it happens, will likely find the experience stressful and distressing. This will, in all likelihood, adversely affect their educational attainment.

    Hawk Training recognise that we should be aware that safeguarding incidents and/or behaviours can be associated with factors outside the school or college, including intimate personal relationships (see also sections on child sexual exploitation and child criminal exploitation)


    Child criminal exploitation: County Lines:


    County Lines is a very serious issue where criminal gangs set up a drug dealing operation in a place outside their usual operating area. Gangs will move their drug dealing from big cities (e.g.  London, Manchester, Liverpool etc.) to smaller towns to make more money. This can have a big effect on the community who live there and bring with it serious criminal behaviour.

    • Can affect any child or young person (male or female) under the age of 18 years.
    • Can affect any vulnerable adult over the age of 18 years.
    • Can involve force and/or enticement-based methods of compliance and is often accompanied by violence or threats of violence;
    • Can be carried out by individuals or groups, males or females and young people or adults; and;
    • Whilst age may be the most obvious, this power imbalance can also be due to a range of other factors including gender, cognitive ability, physical strength, status and access to economic or other resources.


    Some of the signs of county lines involvement and exploitation are:


    • A child or young person going missing from school or home or significant changes in emotional well-being
    • A person meeting unfamiliar adults or a change to their behaviour
    • The use of drugs and alcohol
    • Acquiring money or expensive gifts they can’t account for
    • Lone children from outside of the area
    • Individuals with multiple mobile phones, tablets or ‘SIM cards’
    • Young people with more money, expensive clothing, or accessories than they can account for
    • Unknown or suspicious looking characters coming and going from a neighbour’s house
    • Relationships with controlling or older individuals or associations with gangs
    • Suspicion of self-harm, physical assault or unexplained injuries
    • Female Genital Mutilation (FGM) Professionals in all agencies, and individuals and groups in relevant communities, need to be alert to the possibility of a girl being at risk of FGM, or already having suffered FGM. There is a range of potential indicators that a child or young person may be at risk of FGM, which individually may not indicate risk but if there are two or more indicators present it could signal a risk to the child or young person.
    • Victims of FGM are likely to come from a community that is known to practise FGM. Staff should note that girls at risk of FGM may not yet be aware of the practice or that it may be conducted on them, so sensitivity should always be shown when approaching the subject. Warning signs that FGM may be about to take place, or may have already taken place, can be found in the

    Female genital mutilation (FGM) Signs, indicators and effects - NSPCC.

    • Where a professional discovers that an act of FGM appears to have been carried out on a girl who is aged under 18, he or she should personally report it to the police. Those failing to report such cases to the police will face disciplinary sanctions unless the professional has good reason not to. They should still consider and discuss the case with the DSL and involve Children Social Care as appropriate.


    • Staff may hear about the possibility of FGM happening or having happened to a Learner's family member, e.g. sister/female cousin:
    • A tutor may hear reference to FGM in conversation between Learners.
    • A Learner may confide that they or a sister/cousin is to have a ‘special procedure’ to become a woman;
    • A learner may report that they or their sister/cousin is going out of the country for a prolonged period;


    A learner may disclose the worry about them or a sister/cousin being at risk:


    • The referral procedures set out in this policy also apply where there are concerns about children/young people or adults who may have been drawn into terrorism. In accordance with the Department for Education Statutory Guidance 2015. Hawk Training recognises its duty to have due regard to the need to prevent learners from being drawn into terrorism and adopts appropriate protocols to minimise the risk.
    • The Designated Safeguarding Lead is the designated Prevent Duty person responsible for coordinating action within Hawk and liaising with other agencies. Hawk will implement prevention measures such as applying appropriate restrictions to internet sites likely to promote terrorist and extremist materials, discussing these dangers with learners when appropriate in suitable forums, and undertaking Prevent awareness staff training periodically to ensure that staff are able to identify learners at risk and know how to intervene.
    • The Senior Designated Safeguarding Lead will also assess and manage appropriately any risks identified in the vicinity of the organisation, including those posed by any visiting speakers, and will maintain a register of all visiting speakers. Hawk will work in partnership with the Richmond LSCB over such matters; the level of risk will determine the most appropriate referral. Further information is available from the government Channel guidance on radicalisation and in part 1 of Keeping Children Safe in Education in Education 2022.
    • So-called ‘honour-based’ violence (HBV) encompasses crimes which have been committed to protect or defend the honour of the family and/or the community, including Female Genital Mutilation (FGM), forced marriage, and practices such as breast ironing. All forms of so called HBV are abuse (regardless of the motivation) and should be handled and escalated as such. If in any doubts staff should speak to the designated safeguarding lead. Professionals in all agencies, and individuals and groups in relevant communities, need to be alert to the possibility of a child being at risk of HBV, or already having suffered HBV.
    • Abuse linked to faith or belief is where concerns for a child’s welfare have been identified, and could be caused by, a belief in witchcraft, spirit or demonic possession, ritual or satanic abuse features; or when practices linked to faith or belief are harmful to a child.

    Any abuse that takes place against those who are branded (or labelled) either as a witch or as having been possessed by an evil spirit is unacceptable. Significant harm (including murder) can occur because of concerted efforts to ‘excise’ or ‘deliver’ evil from a child (or vulnerable adult).

    This type of abuse is under-reported.

    Spotting the signs that this abuse exists can prevent escalation from ‘subtle’ harms that may often go unnoticed by many, to ‘extreme’ situations where there is loss of life. Witchcraft beliefs are used to blame a person (rather than circumstances) for misfortune that happens in life.


    It can take place for some of the following reasons:

    • Abuse as a result of being accused of being a ‘witch’
    • Abuse as a result of a child being accused of being possessed by ‘evil spirits’
    • Ritualistic abuse which is prolonged sexual, physical and psychological abuse
    • Satanic abuse which is carried out I the name of ‘Satan’ and may have links to cults
    • Other harmful practice linked to faith or belief

    Other forms of abuse that be a concern include:

    Abuse of trust, Bullying including cyberbullying, deaf and disabled children and abuse, domestic violence and abuse, drugs, gang and youth violence, homophobia, faith abuse, fabricated or induced illness, internet abuse, mobile phone use of abusive images, peer sexual abuse, racism, trafficking/sexual exploitation and teenage relationship abuse.

    Further information is available in part 1 of 'Keeping Children Safe In Education 2022' and The Prevent Duty 2015, which all staff are expected to read

    The effects of child abuse/adult abuse are wide-ranging and profound. They vary accordingly to the type of abuse and how long it has been endured but can include:


    • behavioural problems
    • educational problems
    • mental health problems
    • relationship difficulties
    • drug and alcohol problems
    • suicide and self-harm
    • in extreme cases, death following abuse.


    The Children’s Act 1989 places a duty on local authorities to take steps to protect children and gives certain powers to the Police so that they can take action to protect them where necessary. The Act defines a child as a person under the age of 18. The Police and Social Services have the primary legal responsibility to protect children and investigate allegations of abuse.


    In relation to adults at risk the government set out key principles in its guidance document ‘No Secrets” (DOH, 2000) which said, “the protection of vulnerable adults should always receive a high priority and that all agencies should be able to clearly demonstrate they are able to respond to abuse with prompt, timely and appropriate action”.




    ”Individual organisations may also wish to have internal guidelines for their staff. Again, organisations are encouraged to adopt these procedures as their main guidance, but to add an appendix outlining internal arrangements such as contact details.” SCIE Report 39: Protecting adults at risk: London multi-agency policy and procedures to safeguard adults from abuse.

    The Prevent Duty is the duty in the Counter-Terrorism and Security Act 2015, to have due regard to the need to prevent people from being drawn into terrorism.

    5.0  Recognising abuse

    All staff should be aware of the signs of abuse and neglect so that they are able to identify cases of children, young people or adults who may be in need of help or protection. Staff should be advised to maintain an attitude of 'it could happen here' where safeguarding is concerned. When concerned about the welfare of a child, young person or adult, staff should always act in their best interest.


    Young people who regularly go missing from home and work may be at risk of sexual exploitation and abuse, this must be viewed as a safeguarding concern.


    It is recognised that some staff will have little if any contact with young people/adults at work and consequently may not be in a position to recognise abuse.

    Child abuse can and does occur both within a child/young person’s/adult’s family and in institutional or community settings. It is acknowledged that some individuals seek to use childcare and community organisations to gain access to children, and that it is necessary to have an open mind when the possibility arises that a member of staff or a learner employed by Hawk Training is suspected of abuse or inappropriate activity.


    Physical signs that may indicate that a child or vulnerable adult is being or has been abused:

    • Unexplained or suspicious injuries, particularly if such an injury is unlikely to have occurred accidentally
    • An injury for which the child’s or adult’s explanation appears inconsistent
    • Bruising/burns/cigarette burns/fractures which are unexplainable
    • Genital injuries/infections/bleeding or discomfort
    • Sudden speech disorders, delayed development, failure to grow
    • Constant hunger, stealing food, frequently dirty, smelly,
    • Untreated medical conditions or lack of treatment for illness or injury


    A behavioural sign that may indicate a child or adult has been abused or is being abused:

    • Inappropriate sexual awareness or sexually explicit behaviour
    • The child appears distrustful of adults
    • Unexplained changes in behaviour
    • Concerning behaviour
    • Aggressive behaviour or severe temper outburst
    • Running away, not wanting to go home
    • Cover up clothing to hide injuries
    • Flinching when approached, fear of adults, fear of men or women
    • Depression, low mood, self-harm, eating disorders
    • Sexualised language, play, drawings or knowledge
    • Nightmares, bed wetting
    • Behaving increasingly secretively, possessing unexplained amounts of money, gifts
    • Drug and alcohol abuse, suicide
    • Excessive lack of confidence, need for approval, attention or affection
    • Missing classes, appointments, being continually late
    • Difficulty forming relationships, no friends


    The recognition of abuse is not easy, and it is not the place of staff to make such a judgement. However, it is their responsibility to act on concerns in order to safeguard the welfare of the child/adult. If you feel uneasy about something you have seen or heard which could be deemed to be child abuse, seek advice from a Hawk Training Designated Safeguarding Lead (DSL).


    Doing nothing is not an option!!!


    In some cases of suspected abuse parents/carers may not be informed first. This is the decision of the Designated Safeguarding Lead.


    Reasonable physical restraint to prevent a child from harming themselves, another person, or from causing serious damage to property is not deemed to be abuse.


    6.0  How to respond to signs or suspicions of abuse


    All Hawk Training staff should report their concerns to a member of the Hawk Training Safeguarding Team, there will always be a member of the designated safeguarding team available to respond to any allegations/suspicions/concerns of abuse. The safeguarding team include members of the senior management team. All members of the team will receive training to carry out these roles and this will be reviewed and updated on a regular basis.


    Sometimes concerns about a child/adult may not be about abuse. You may be concerned that a child or family may need some help in making sure all of a child/adult’s needs are met or to address a particular problem. Examples of this might be where a child is suffering because of poverty, getting into trouble in the community, or has a disability and needs extra help. In these instances, staff would still be expected to ask for advice from a member of the safeguarding team.


    7.0  How to respond to a child/young person or adult telling you about abuse

    There are some basic principles in reacting to suspicions, allegations, and/or disclosures of abuse.


    What to do:

    • stay calm
    • listen, hear and believe
    • ask open ended questions for clarification only
    • give the child/young person/adult time to say what they want
    • reassure and explain that they have done the right thing in telling. Explain that only those people who need to know will be informed
    • act immediately in accordance with the procedure in this policy
    • record in writing as near as verbatim as possible what was said as soon as possible
    • report to a member of the safeguarding team
    • record the events in a ‘safeguarding concerns report’
    • consider their immediate safety


    What not to do:

    • do not over-react. It is extremely unlikely that the child/young person/adult is in immediate danger
    • do not probe for more information, questioning the child/young person/adult may affect how their disclosure is received at a later date
    • do not make assumptions, paraphrase and do not offer alternative explanations
    • do not promise confidentiality to keep secrets or that everything will be ok (it might not)
    • do not try to deal with it yourself
    • do not make negative comments about the alleged abuser
    • do not ‘gossip’ or disclose any information with colleagues about what has been said to you
    • do not make the child/young person/adult repeat the story unnecessarily


    It is the duty of anyone who works with children/young people/ adults to report and record disclosure of abuse. An Incident Procedure form must be completed, and the required processes followed.


    It is not for staff to decide whether or not a suspicion or allegation is true. All suspicions or allegations must be taken seriously and dealt with accordingly to this procedure. If the disclosure is made by a parent/guardian/carer, you should follow the same procedure and refer them to a Designated Safeguarding Lead.


    Individual staff should never deal with abuse disclosures in isolation and should always refer to a Designated Safeguarding Lead with responsibility for child/adult protection. The decision whether or not to report suspected abuse to Social Services or the Police will be made collectively by the Safeguarding Team.


    No member of staff should give a learner their personal phone numbers, email address or home address or have a ‘Facebook’ link with a learner.


    8.0       Once a referral is made to the Designated Safeguarding Lead

         The Designated Safeguarding Lead will make an initial assessment of the allegation; consult with the staff involved and other designated staff as appropriate. This will usually involve speaking to the learner at the earliest opportunity. A first priority is to ensure that the learner is not in any immediate danger. Designated staff will seek medical attention if the learner is suffering from a serious injury.


    The learner may be asked to repeat the disclosure they have made. Every effort will be made to communicate with the learner in a way that is appropriate to their age, understanding and preference. This is especially important for learners with a disability or those whose preferred language is not English.


    The learner will be asked if there are younger children or any other adults who might also be at risk. However, the Designated Safeguarding Lead will avoid asking leading questions and will not attempt to investigate the allegations. A written account will be made of the disclosure and the context and the learner may be asked to sign it.


    If the learner wishes to take the allegation forward, the DSL should support the learner in contacting Social Services, the Police or the NSPCC. When a learner is not sure about taking the allegation forward, the Designated Safeguarding Lead can, without necessarily identifying the person in question, discuss concerns with Social Services or the Police, so that an informed decision can be reached.


    Following consultation, the will Designated Safeguarding Lead ask for the learner’s views, if it is clear that they can understand the significance and consequences of a referral to Social Services or the Police (or Forced Marriage Unit or Counter-Terrorism Team).


    It remains the responsibility of the Safeguarding Team to take whatever action is necessary to ensure the learner’s safety and that of any other children or adults who may be at risk. This may on occasion involve a referral against the wishes of the learner involved.


    Where practicable, concerns will be discussed with a parent or guardian unless this may, either by delay or the behavioural response it may prompt, place the learner at risk of harm. The learner’s view will also be considered in deciding whether to contact their parent/guardian. A written record will be made of any discussion with parents/carers or guardians.


    In the event of a decision to report, a member of the Safeguarding Team should inform the learner of the proposed action and the reasons for the decision. Ideally this should happen before the appropriate agency is informed, unless doing so would place the young person/adult at greater risk.


    The Designated Safeguarding Lead should contact the Social Services Department of the appropriate local authority by telephone in the first instance and record the date and time that this took place. The Designated Safeguarding Lead will agree with the recipient of the referral what the learner and parents/carers will be told, by whom and when. The Designated Safeguarding Lead will make a confirmation of the referral in writing within 48 hours.

     All concerns, discussions, decisions made and reasons for those decisions will be recorded. Written records will be kept confidential in a securely locked location and in accordance with the Data Protection Act/GDPR However, where the police are involved then such records may need to be disclosed.


     At Hawk Training the Designated Safeguarding Lead will be the contact if Social Services or the Police require further information about the learner and if necessary, represent the Hawk Training at multi-agency strategy discussions or child protection case conferences.


    There may be instances where more than one member of the designated staff will be involved in a particular disclosure. On occasion, they may work collaboratively to deal with a case.


    9.0       Confidentiality

    The legal principle that the “welfare of the child is paramount” means that taking action to safeguard the child, young person is most important. Privacy and confidentiality should be respected, but if doing nothing leaves a child at risk of harm, the child’s safety has to come first. So legally, it is fine to share information if someone is worried about the safety of a child/adult. When a concern or worry is raised, not everyone needs to know about it. This respects the child/adult’s, family and or staff’s rights to privacy.


    The Senior Safeguarding Lead:


    • Will be a member of the senior management team
    • Will deal with any concerns raised against the Designated Safeguarding Lead
    • Will ensure the organisation’s safeguarding policy is implemented, monitored and that safeguarding practices are regularly reviewed and evaluated.


    10.0  Role of the Designated Safeguarding Lead's (DSL)
    • To appoint designated staff members with responsibility for child and adult protection, this will include members of the senior management team.
    • To arrange and attend regular safeguarding supervision and access ad hoc advice.
    • To review and monitor the policy and its procedures annually, or if there has been a change.
    • Safeguarding team to periodically access serious case reviews via NSPCC - https://learning.nspcc.org.uk/case-reviews/recently-published-case-reviews
    • To ensure that all new staff are subject to an enhanced Disclosure and Barring (DBS) check
    • To ensure a risk assessment is undertaken in admitting a learner who may pose a threat to others
    • To frequently monitor and obtain feedback from IT Department regarding attempted breaches.
    • To ensure a risk assessment is carried out on all external speakers prior to the arranged presentation, including the hire of rooms.
    • To reserve the right to refuse employment to any person who may pose a risk to children, young people or vulnerable adults
    • To provide appropriate staff training at the recommended level, at least every 2 years for Senior Designated Safeguarding Leads/ Designated Safeguarding Lead DSL’s, including all other staff) to ensure staff are aware of the issue of protection from abuse and the procedures to follow starting from their initial induction.
    • To refer any young person or vulnerable adult to Social Services or other appropriate agency e.g. the Police or NSPCC, when the person requests it, or the situation necessitates it.
    • To ensure the person who discloses abuse is offered all possible appropriate support around the time of and after disclosure.
    • To support staff who deal with a disclosure relating to safeguarding
    • To keep records of a disclosure in a confidential file
    • To make the policy & procedures available to all staff and learners on the internal communication system.
    • To raise awareness of the policy and procedures to our associate organisations
    • To work together with the Local Safeguarding Children’s Boards, Adult Protection Committees and Prevent leads.


    11.0  Safer recruitment

    The Management team are responsible for ensuring that Hawk Training follows recruitment procedures that help to deter, reject or identify people who might abuse children whether through volunteer or paid employment. All recruitment panels will have at least one member who has completed Safer Recruitment training.


    Hawk Training endeavours to ensure that we do our utmost to employ ‘safe’ staff by following the guidance in 'Keeping Children Safe in Education, 2022’ together with the local authority and the organisation’s individual procedures.

    Safer recruitment means that all applicants will:


    • complete an application form
    • provide two referees, including at least one who can comment on the applicant’s suitability to work with children
    • provide evidence of identity and qualifications
    • be checked through and registered with the Disclosure and Barring Service as appropriate to their role, (for more information uk) *


    All new members of staff will undergo an induction that includes familiarisation with the child/adult protection policy and identification of their own safeguarding training needs. All staff sign to confirm they have received a copy of the child/adult protection policy.


    Both the Safeguarding Team and Team Managers are alerted of any DBS that have passed or failed by the HR Department.


    For most appointments, an enhanced DBS check with barred list information will be required as the majority of staff will be engaging in regulated activity. A person will be considered to be in 'regulated activity' if as a result of their work they:


    • will be responsible, on a regular basis, in a school or college, for teaching, training, instructing, caring for or supervising children; or
    • will carry out paid, or unsupervised unpaid, work regularly in a school or college where that work provides an opportunity for contact with children; or
    • engage in intimate or personal care or overnight activity, even if this only happens once.


    Self-disclosure form

    As part of our duty to safeguard and promote the welfare of our Learners and staff, and in particular children and vulnerable adults, all staff are required to complete an Annual Self Declaration form. It is your responsibility as an employee to notify the HR Department of any convictions that occur as soon as they arise.


    Single Central Record

    Hawk Training have a single central record covering all members of staff:


    The information recorded for all staff includes the following information:

    • an identity check;
    • a barred list check;
    • an enhanced DBS check/certificate;
    • mandatory training – safeguarding, Prevent and Channel and Keeping Children Safe in Education
    • a check of professional qualifications; and
    • a check to establish the person’s right to work in the United Kingdom.


    Hawk Training recognise that we have a legal duty to refer to the DBS anyone who has harmed, or poses a risk of harm, to a child or vulnerable adult; where the harm test is satisfied in respect of that individual; where the individual has received a caution or conviction for a relevant offence, or if there is reason to believe that individual has committed a listed relevant offence; and that individual has been removed from working (paid or unpaid) in regulated activity, or would have been removed had they not left. The DBS will consider whether to bar the person. Referrals should be made as soon as possible after the resignation or removal of the individual. Guidance on referrals can be found on GOV.UK.


    12.0  Allegations of abuse made against members of hawk staff or an employer

    Any allegation made against a member of staff or another learner will be treated seriously and investigated immediately. A SDSL will report to the Directors and appropriate action will be taken to safeguard the welfare of the child/young person, adult at risk or any others who it may affect. If necessary, Children’s social care and the Police may have to be notified.


    This is about managing cases of allegations that might indicate a person would pose a risk of harm if they continue to work in regular or close contact with children, young people (and in some cases adults at risk) in their present position, or in any capacity. It should be used in respect of all cases in which it is alleged that a member of Hawk Training staff has:

    • behaved in a way that has harmed a child, or may have harmed a child;
    • possibly committed a criminal offence against or related to a child; or
    • behaved towards a child or children in a way that indicates he or she would pose a risk of harm to children.


    Employers have a duty of care to their employees. They should ensure they provide effective support for anyone facing an allegation and provide the employee with a named contact if they are suspended. It is essential that any allegation of abuse made against a member of staff is dealt with very quickly, in a fair and consistent way that provides effective protection for the child/young person and at the same time supports the person who is the subject of the allegation.


    Allegations of abuse from a staff member towards any learner should be reported to the Senior Designated Safeguarding Lead as soon as possible. The Senior Designated Safeguarding Lead will follow the guidelines set out in 'Working Together to Safeguard Children 2018’ and 'part 4 of Keeping Children Safe in Education 2022’' and seek advice from the Local Authority Designated Officer (DO) or Safeguarding Adults services (London Borough of Richmond upon Thames). The Senior Designated Safeguarding Lead will take appropriate action following the advice of the DO.


    All staff should feel able to raise concerns about poor or unsafe practice and potential failures in Hawk Training’s safeguarding regime and know that such concerns will be taken seriously by the Senior Safeguarding Lead.

    Appropriate whistleblowing procedures which are reflected in staff training and behaviour policies and these concerns should be brought to the attention of the Senior Safeguarding Lead.

    Where a staff member feels unable to raise an issue within Hawk Training or feels that their genuine concerns are not being address, other whistleblowing channels may be open to them.

    General guidance can be found at:




    • Suicide protocol
    • Domestic Abuse process
    • Reporting procedure if a concern is identified during a visit with a learner or workshop